consultation for client A
fall 2018 - contextual inquiry
6 circles with business roles written in each of them, along with lines that represent communication channels as well as in-office and work-from-home status.
Team 2K20 (Kay Zhu, Stephanie Choi, Josh Cutter, Ben Flanagan) worked with client A in addressing frustrations regarding virtual collaboration, communication breakdown, and general stress within the organization.
- affinity chart
- solution product comparison matrix
- reports and final presentation